Refund Policy

At FlairNexa™, we are committed to ensuring your complete satisfaction with our products. If you are not fully satisfied with your purchase, we are here to assist you.

1. General Refund Conditions

  • You have the right to request a refund within 30 days of receiving your order.

  • The product must be returned in its original condition, unused, and in its original packaging.

2. Refund Request Process

To request a refund, please follow these steps:

  1. Contact our customer service team via email at contact@flairnexa.com or by phone at +44 7561 750978 to notify us of your intention to return the product.

  2. Carefully pack the product in its original packaging to avoid damage during transit.

  3. Return the product to our address.

3. Specific Conditions

  • Return shipping costs are the responsibility of the customer, except in cases of defective or non-compliant products.

  • We recommend using a tracked shipping service to ensure the safe return of the product.

  • The refund will be processed within 14 days of receiving and verifying the returned product.

4. Non-Eligible Products

Certain products are not eligible for refunds due to hygiene or safety reasons:

  • Opened or used products

  • Customized or made-to-order products

5. Contact

For any questions regarding our refund policy, please feel free to contact us at: